FAQ
Category
All Cuddle Craft™ products are backed with a worry-free 30 day money back guarantee. Have fun shopping!
Shipping rates are determined based on your specific destination. To receive an accurate shipping estimate, kindly input your shipping information on the checkout page. This will ensure you are provided with the most accurate cost for delivering your order to your location.
Cuddle Craft is not responsible for any lost or stolen packages, if the address provided at checkout matches the address where the order was shipped and delivered to. We are not liable for the package after successful delivery. Misplaced packages are non-refundable.
It may take 1 or 2 days to see your shipping update. If you don't see any changes in 2 days after shipping confirmation, please email us at hello@cuddlecraft.store. Don't forget to put your order number so we can help you quickly.
Since cotton is susceptible to shrinkage, we advise to avoid heat to prevent this from happening.
However, if your clothing happens to shrink from dryer use, don't worry, there's still a chance to fix it!
We recommend washing the garment in cold water and then, while it's damp, gently stretching it back to its original shape with the help of someone else. This technique can often help regain some of its original form.
When you successfully place an order, we always send a confirmation email along with your order number.
Make sure to check your spam/promotions folders.
If you placed your order with Apple Pay, please check the email associated with your Apple ID.